It was in February of 2012 when I took my very first whole-day seminar and paid a thousand peso on how to set up a travel agency. That time everything was new to me so I never really digested the information at all but it was not a waste because it challenged me to keep learning along the way. I had no one to turn to even up to now when it comes to help and advices so I learn from my mistakes and experiences alone. It is never easy I tell you.
Before I finally closed my first ever major sale of a tour package, I remembered a few dozen that I lost previously because I literally don’t know the ropes of this business. I work with 2 freelance tour guides, 1 tour operator and I deal with 6 accredited travel agencies so far: 5 of them I have active engagement until now and 3 seasonal. I am still looking and hoping to collaborate to a lot more also. Out of these 8 travel agencies, only 2 of them I have met in person. I talk to them over the phone, send emails, exchange text messages and close thousand bucks thru online transactions.
DUE TO INCREASING DEMAND, WE ARE NOW DOING A COMPLETE, STEP BY STEP GUIDE E-BOOK ON HOW TO START A HOME OR OFFICE BASED TRAVEL AGENCY WHICH IS STILL ON BETA MODE.
However a partner legitimate travel agency that has been in the business for 15+ years is conducting a seminar about putting up a travel agency.
Send me email at mariaronab@gmail.com so I can connect you to her.
Continuation:
When a friend told me there is another one coming for a much lesser price I said yeah I will grab the opportunity now that I am thinking to put up a travel agency and / or a startup about an online travel shop. The deal was from a group-buying site so it was a quarter of the original price and we bought it right away. With that, I want to share you what I learned in setting up a travel agency in the Philippines:
A travel agency is a business that sells tour packages (local and international) or promote other travela agencies tour packages in exchange of payment of commission.
A tour operator is an entity that sells tour package only available within its place.
A tour operator is an entity that sells tour package only available within its place.
History
Thomas Cook from England is the one who founded the first ever travel agency in 19th century when he used to arrange trips via rail excursions for persons who are joining a rally then when summer came he decided to conduct outings for leisure purposes.
Services
- Airline arrangements
- Land arrangements (hotel and tour packages)
- Package tours (airline and land arrangements)
- Car rentals
- Cruises / ferry
- Passport / visa assistance
- Eload, remittance and bill payments
What is an IATA accredited travel agency vs non – IATA one?
International Air Transport Association (IATA) - Is an international industry trade group of airlines. Its mission is to represent, lead, and serve the airline industry. If a travel agency wants to be a member of IATA, there is a minimum bond of P3.5 million. They can issue tickets and tickets of bookings to non IATA travel agencies.
Non IATA travel agency – Do not need to put up bond but definitely needs all the licenses. It can make airline bookings but cannot issue ticket and needs to be in partner with an IATA travel agency to get all their bookings
What makes setting up a travel agency a good business?
It does not require a big investment to put up a travel agency and it can be maintained at low operational costs. You may start by doing this yourself part time at home then you may setup an office and hire more once becomes fully established already.
What are the legal qualifications?
Conforming to the legal standards is always a win-win situation to the business owner. First, secure a DTI (Department of Trade and Industry) permit to register the name of your travel agency. The rest of the documents to follow are barangay permit, mayor’s permit etc. You may check the business registration process in Manila i wrote previously here.
How can you thrive as a small business in the industry?
By giving competitive prices ONLY if you have the right suppliers meaning you should have the proper knowledge of the operational procedures and the right resources before starting.
How do you earn?
By mark ups and commissions in each of every closed sale of tour packages.
Challenges
Your travel agency is certainly not the only one that exists so always make your rates affordable without sacrificing the quality of service you are going to offer. Mismanagement is one of the worst reasons why some travel agency closes down so it is very important to know how to run this kind of business. Always be mindful of the new procedures or new technologies like the current trends so that your business is never left behind. Patience of answering client’s inquiries, expect the worse here it eats a lot of time and measures your sanity sometimes to
What did I realized
Setting up a travel agency is not all about getting the proper permits then you can start selling tour packages pronto but it is all about CONNECTIONS who are your contacts to arrange tours and accommodation. This composes van drivers, hotel staff etc.
NO travel agency seminar or travel agency operator will give you his or contacts / suppliers for free. The owner must be tonto if you are given this kind of information! Like the travel agencies I have tied up with, nobody directed me to approach them. It’s my initiative that I risked working with them in good faith that everything would be good.
Establishing a work relationship is the hardest part. I have to get their trust for them to find time to reply to my emails and text messages, even answer my calls. I have to close deals for them in order to reciprocate the time they have given to me.
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Hi there :) My name is Maria Rona Beltran, the Founder of this travel blog and shop - Travel Maria you are reading right now. I want to stay connected to you to a lot of other ways so I am sharing you other social media accounts. See y'all online soon:)
Like my blog's Facebook Fan Page here
Subscribe to me on Facebook here
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NO travel agency seminar or travel agency operator will give you his or contacts / suppliers for free. The owner must be tonto if you are given this kind of information! Like the travel agencies I have tied up with, nobody directed me to approach them. It’s my initiative that I risked working with them in good faith that everything would be good.
Establishing a work relationship is the hardest part. I have to get their trust for them to find time to reply to my emails and text messages, even answer my calls. I have to close deals for them in order to reciprocate the time they have given to me.
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Hi there :) My name is Maria Rona Beltran, the Founder of this travel blog and shop - Travel Maria you are reading right now. I want to stay connected to you to a lot of other ways so I am sharing you other social media accounts. See y'all online soon:)
Like my blog's Facebook Fan Page here
Subscribe to me on Facebook here
Follow me on Twitter here, Instagram here or Foursquare here
Hi. thank you so much for the very informative blog about how to put up travel agency. That's one of my ulitimate dreams to put up my own travel agency. :) More power to you. God bless.
ReplyDeleteHi. I put up a travel agency last year and im in a process of getting tour operators until now. when i renew my business permit they told me that next year (2015) they wont allow me to renew my permit if i still dont have a certificate of IATA membership Even i told them that Im non- IATA travel agency. what other membership can you advise me aside IATA, membership that will certify my agency and not that expensive since my agency is just starting? THANK YOU
ReplyDeleteYou can request to have a partnership with an IATA approved agency or apply meembership in IATA although im not sure if your company investment can reached their requirement, you can try to http://www.iata.org/services/accreditation-travel/accreditation-travel/pages/index.aspx
DeleteHope this may help you.
How nice of you to share your knowledge. Success to your business!!!
ReplyDeleteI am planning to attend a seminar soon. Any recommendations where ASAP? TRC has no schedule for July yet. Thanks :-)
Hi Maria. What if it's a home-based online travel and tours? Do I need to register in BIR?
ReplyDeleteI'm planning to put up an online travel and tours.
Please email me annesoriano2003@yahoo.com
thank you
Hi Maria, we are planning to attend a seminar. can you recommend some good ones for starters? thanks
ReplyDeleteHi, we are planning to start an online travel agency. Can u help us pls. Email katherynq@gmail.com. Thanks
ReplyDeletehi Maria,thanks for sharing some of your experiences! I would love to hear more of this from you.Since, I want to start my own travel agency bus. pls email me egsantiago11@gmail.com
ReplyDeleteHi Maria. What if it's a home-based online travel and tours? Do I need to register in BIR?
ReplyDeleteI'm planning to put up an online travel and tours.
Please email me jenkazama8888@gmail.com
thank you
Hi Maria! I would like to tie up my car in a travel agency or a hotel perhaps..can you give me some advice on what to do? I have a sedan and an SUV. Many thanks in advance.
ReplyDeletemy email address is chonagc@yahoo.com
hi! We are planning to put up a travel and tour agency and I want to consult and have a piece of advice from you. Email me at kiezha_charmine15@yahoo.com THANK YOU SO MUCH AND GOD BLESS!:)
ReplyDeletehi Maria, Carla here, pinay ofw from singapore. I need your help too i am interested to put up my online travel agency when i go back home, please lets talk more! email me carla.abanes@gmail.com
ReplyDeleteHello Ms. MARIA. I'm Angelo. Me and my wife are planning to start a travel and tour soon. Please advise me what to do in this kind of business. Thanks and God Bless. Here my email. ace_opportunity01@yahoo.com
ReplyDeleteHi Ms Maria. I want to put up a homebased travel agency can u tell me what are the required documents for this?\\
ReplyDeletethanks
Hello Maria
ReplyDeleteInterested in putting up an online travel and tours pls email me: bbtps@yahoo.com.sg
Hi maria. I can sense your sincerity and dedication. I just don't know if you're familiar with Isla Higantes here in the northern part of IloIlo. it's beginning to capture the tourism industry right now because of its natural and amazing beauty. it's projected to be a hub for travel business in the coming years.
ReplyDeleteCan I ask for some tips on the promotion aspects and how to attract more tie-ups? I'm at the moment a freelance tour guide who's planning to later put up an agency. btw, here's my contact no 09989859861 or if you won't mind I can make a call. Thanks...more power...this is cris.
We are havng a feasibility study and thinking that we will put up a travel agency. Do you think that is a good idea? with PIATA registry of course
ReplyDeleteHi Maria! Your blog is informative. I would like to ask your suggestion because I am planning to attend a seminar on How to put up a travel agency. There are few of them online, which one do you think is legit, trusted and affordable. Are they really helpful? Your reply is much appreciated. Thank you
ReplyDeleteThis comment has been removed by a blog administrator.
ReplyDeleteHi we have a hiace commuter 2016 and i want to tie it up in a travel agency or hotel can u please help us thanks in advance. Heres my cp number 09978066000 or 09185352557 thanks again
ReplyDeleteHi we have a hiace commuter 2016 and i want to tie it up in a travel agency or hotel can u please help us thanks in advance. Heres my cp number 09978066000 or 09185352557 thanks again
ReplyDeleteHi maria I have One stop shop ticketing outlet at home but its not really working good because my tickets are expensive than the other I need your help 09289834109
ReplyDeleteHi Maria.. I'm really interested in putting up home-base travel agency. How do I start? Please give some advise. Please email me at titojacqueline@gmail.com . Thank you and God Bless.
ReplyDeleteHi Rona! Thank you for these useful tips. As an employee working in a travel agency in the Philippines, I found your tips very informative as it comes from first hand experiences. Thank you!
ReplyDeletehi Maria .. thank you for the informative tips. I am planning to put up an online home-based travel agency. Any advice please .. email me ms.majj@yahoo.com
ReplyDeletemajjgaph
Good day Maria!
ReplyDeleteI just read your article right now. I find it very informative and helpful to me since I'm interested also in putting up a home-based travel agency.
If you have time, can you email me bangayanjody@gmail.com , I would like to learn more about this field and give me some advise or any upcoming seminar trainings for those who want to start their own travel agency.
Appreciate for your time and have a great day!
Many thanks.
Jody Bangayan
Email: bangayanjody@gmail.com
Hi! I have a travel business starter package. Please email me tips on how to gain sales and attract people to book a flight on me. Thank you!
ReplyDeleteHello Maria, I find your article very helpful and stirred up my interest in this line of business. Would you be kind to share more details on how to start home based travel agency? You can reach me on this email shes2smile@yahoo.com
ReplyDeleteMany thanks!
Hi maria... Its me tiam... i am very much interested in putting up a travel agency as part time... kindly email me the details : tiamaquino@gmail.com... thank u
ReplyDeleteHi Maria,
ReplyDeleteThank you for sharing, it is very helpful and i am very much interested, could you please email me how to start a Home-based Travel Agency, my email concon121583@gmail.com
Thank you.
email sent con :)
DeleteHi Maria. I want to start a Home-based travel business. Please send me an email in how start. orphalorinaramos@yahoo.com. Thanks in advance
ReplyDeleteGood day Maria!
ReplyDeleteI just read your article right now. I find it very informative and helpful to me since I'm interested also in putting up a home-based travel agency.
If you have time, can you email me christ_love27@yahoo.com , I would like to learn more about this field and give me some advise or any upcoming seminar trainings for those who want to start their own travel agency.
Appreciate for your time and have a great day!
Many thanks.
Christopher Ganigan
Email: christ_love27@yahoo.com
email sent chris :)
DeleteHi Maria! Thank you for this information. it help me to really think about having a home-based like ticketing.
ReplyDeleteIf you have time can you email me joanlao15_16@yahoo.com I would like to really know how it really works and like also the legalities if I have to do it like a home-based business.
I appreciate your time and effort to put a blog regarding this. Have a nice day!
Thanks a lot!
Joan
Email: joanlao15_16@yahoo.com
email sent po :)
DeleteHi!
ReplyDeleteMe and husband were planning to put up online travel and tours. But how? can you help me? thank you. please email me at fhreiz_05aej@yahoo.com
email sent po :)
DeleteGood evening Miss Maria,
DeleteI really learned something from your blog. And I also havr the same queries as Miss Joan. I'd love to hear the same too. I am also planning to start a travel and tours business but I have a very limited knowledge in the legal aspects and the hows, ins and outs of this kind of business. I hope to hear from you. My yahoo email is diannerose.bugalon@yahoo.com
Thank you very much
Sincerely,
Dianne
Hi Maria
ReplyDeleteI want to put up a travel agency also but i don't know how to start. Hope someone will guide me because i am very interested. please email me at lady_may251990@yahoo.com
email sent po :)
DeleteHi Maria, good day to you..i just read your article and i and my friends have been talking about putting up a business and after reading this i t very interested in putting up my own travel agency..i have no experience in this at all but i also love to travel..so pls share your insights on what to do and how should i start this kind of business..your responce is much appreciated..thank you
ReplyDeleteFaith D.
WHAT IS YOUR EMAIL ADDRESS so I can send all the details please?
DeleteHi Maria!Ive read your article and find it very helpful and informative. I am really keen to put up my own travel agency with a less capital or humble begginings thru online or home based travel agency as a start-up and eventually turn into office based travel agency. Hope you will be able to assist me in setting up.
ReplyDeleteWHAT IS YOUR EMAIL ADDRESS so I can send all the details please?
DeleteHi Maria!Ive read your article and find it very helpful and informative. I am really keen to put up my own travel agency with a less capital or humble begginings thru online or home based travel agency as a start-up and eventually turn into office based travel agency. Hope you will be able to assist me in setting up. My email:sumatra_merilyn@yahoo.co.nz
ReplyDeleteemail sent po :)
DeleteHey Maria! :) I already have a live website for travel and tours, but right now all I have is DTI. Having troubles kung anong form ang kukunin ko sa BIR so ndi ko rin alam kung ano mga requirements. I tried to research but so far, I couldn’t find the specific info dedicated for Home Based Travel Agencies. I’m hoping you can help me. Here’s my email. angelica@iwasheretravelandtours.com Thanks so much! :)
ReplyDeleteHi Maria! Thank you for your article. Could you send me more tips especially on how to find/contact tour operators and suppliers? I want to put up my own travel agency, even home-based meantime. I want to know all details. Thank you very much. My email address is: neilsiera@yahoo.com.ph
ReplyDeleteHI maria,
ReplyDeletei am planning to put homebased business travel agency. I am an OFW. please email me to wingeyling@gmail.com , thanks so much.
Hi Maria, this article is very helpful. I am very much interested please send me the info marylouisnuestro@gmail.com
ReplyDeleteHi maria! I just want to learn more about this business. Please send me info. Thanks! jonsabalboro@gmail.com
ReplyDeleteHi Maria. I want to start a Home-based travel business. Please give some advise. arlyn_agustin30@yahoo.com Thanks in advance
ReplyDeleteHello! Greetings! We are from The Travel Depot! We conduct regular seminars on the copyrighted How To Put Up Your Own Travel Agency Business since 2010. To date, we already have 1,500 travel agency affiliates whom we have all helped to be established and flourish in the tourism industry. Visit our website at www.thetraveldepot.ph
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Hi Maria..im planning homebased.do i need for a BIR permit then?appreciate ur blog.very helpful..pls email me in return.tnx
ReplyDeleteg.sanz28@gmail.com
Hi Maria, really found your article helpful. Would you mind sending the info as well at f.noces@yahoo.com thank you
ReplyDeleteHi Maria .. Im interested for homebased travel agency.please send me infos adlozada.dieselphils@gmail.com
ReplyDeleteHi maria. thanks for your info. please email me on HOW TO START A HOME OR OFFICE BASED TRAVEL AGENCY. I am interested. Thanks. jkikay03@gmail.com
ReplyDeleteShuma,
ReplyDeleteKindly email me how to start, I already have ticketing software but the problem is i'm not satisfy. I'm also interested how to get suppliers. Local and international.
kiermontalban@yahoo.com
Thanks!
Hi im interested how to start homebase travel agency..thanks
ReplyDeleteHi. I am grateful to have stumbled upon this article. Can you please provide me with the information I need to set up an online travel agency? Thanks in advance! My email address is jannessevillanueva@gmail.com.
ReplyDeleteHi,pls help me to set up homebase travel agency..thank you..my email add joesie_alfante@yahoo.com
ReplyDeleteHi Mam Maria!I have read your article and find it very helpful and informative. Thanks for sharing...I am really interested to put up my own travel agency with a little capital or home based travel agency as a start-up. Hope you will find time to reply and be able to assist me in setting up one. Thanks and More power to you.
ReplyDeleteHi Maria. This is a good article and very informative for aspirants like us. Please share more on how to start. May email address is gargel34@yahoo.com. more power
ReplyDeleteHi Ms. Maria! I'm also thinking of starting an online travel agency, please send me the details coz I do not want to jump into various offers and eventually waste time and money. Thanks God bless!
ReplyDeleteIm planning for a home based online travel and tour this coming 2019, could you give me advise and appreciate your reply soon.
ReplyDeleteHi Maria I find your article very informative. I am really interested in setting up a home-based travel and tours business. Can you please send me advise please and how much would it cost? Your reply or email message is greatly appreciated. Thanks!
ReplyDeleteMy email is shiratenorio@hotmail.com
Hi Maria, very informative article. i'm also interested in setting up a home based travel agency. Would you send me the details pls. My email is citygirl2463@gmail.com. Thank you
ReplyDeleteHi Maria.
ReplyDeleteI've sent you pm to fb. Please let me know.
Kind regards
Martin
This was from 2013 and yet it still informative and helpful until today (2019). I'm interested on putting up a travel agency as well. If you have any infos about it, it will be a great help. Here's my email: mnina.jose@gmail.com. Thank you and more travel to come!
ReplyDeleteHello Maria,
ReplyDeleteThank you for this. I'm also planning to put up a travel agency. Please help me how to start this business, I'm really interested. It would be a great help to a beginner like me. Here's my email: macehatilano@gmail.com. Thank you and God bless!
Hi Maria, thank you so much for your blog. I've got some helpful tips...I have no experience in travel business but I took the risk...more power!
ReplyDeleteHi Miss Maria,
ReplyDeleteJust saw your blog and I got interested to start my own Home-Based Travel Agency.Just like everyone else, I'm also a beginner here. Would you mind sharing your knowledge with me? I also want to know how much would it cost. This is my email maryqueen102@gmail.com
Thank you.
hi.. my friends and I are planning to put up a travel and tour business.. do you know any org that are giving free seminar..? thanks
ReplyDeleteHi Maria! :) Me and my friend are planning to start a travel and tour business. We would like to start a home-based business. Where in the process of researching, and making a list of the things we need to know/learn. Can you recommend or do you know any org that provides free seminar? Any suggestion or help is appreciated. Thanks in advance. :)
ReplyDeleteHi Ms. Maria,
ReplyDeleteThanks for this info! :)
Actually, I'd like to start a travel and tour business at home. Can you please share a detailed process or do you perhaps do seminars? Love to hear from you! Thanks :)